Concentrix announces a job opening for the position of Bilingual (English & Arabic) Customer Service Advisor in Dubai , UAE. This position provides the opportunity to work in a dynamic and supportive environment, where employees can provide outstanding customer service and participate in ongoing professional development programs. The company aims to provide competitive salaries and additional benefits to attract outstanding talent.
details
| Function | Customer Service Advisor (Bilingual – English and Arabic) |
| Company | Concentrix |
| City | Dubai |
| Country | The United Arab Emirates |
Job Description
The position requires providing the highest levels of customer service through phone calls to current and potential customers.
Work features
Competitive salary : A salary is offered that is commensurate with experience and qualifications.
Positive work environment : characterized by a supportive environment that encourages growth and development.
Training and Development : Provides opportunities for professional training and continuous development.
- Additional Benefits : Includes benefits such as health insurance and bonuses.
Basic tasks
- Receiving incoming calls from clients and potential clients.
- Providing high-quality customer service and resolving their problems efficiently.
- Identify available sales and promotion opportunities.
- Participate in outbound communication programs and other tasks.
Requirements
- At least one year of experience in a call center or customer service.
- Fluent in English (B2+ level) and Arabic.
- Excellent communication skills and good use of Excel tables.
- Welcoming personality and loves to talk on the phone.
- Ability to work in shifts.
