Jobs in Qatar Airways

GET TO KNOW US:

Our story started with four aircraft. Today we’re a 12 business strong airline group with a global reach delivering excellence for our different customers around the world. 
We’re breaking industry records. We’re innovating. We’ve built a world where everything is possible. And from our home of Qatar, we’re bringing a culture that’s close to our hearts to the rest of the world. 
Join our Talent Community and be the first to know about new opportunities and keep up to date with company news.

1.Cabin Services – Senior Manager Cabin Services Training(Closing Date: 28-10-2023)

About the role:

As the Senior Manager Cabin Services Training, you will manage, develop and facilitate comprehensive Cabin Crew training strategies to support corporate goals and manage resources in terms of time, product and people in order to deliver world-class training programs for a multicultural workforce.

You will lead the Cabin Services Training team to ensure operational efficiency and continuous improvement in training materials, documentation and equipment while aligning all learning and development initiatives with national and international regulations and standards, as well as best training practices. You will analyze the overall learning and development strategy in order to translate this into an effective human resource development plan. You will liaise with all relevant departments to ensure that appropriate training needs/requirements are highlighted, relevant documentation, policies and procedures are implemented and lead the development of appropriate learning solutions including alternatives to traditional classroom training.

You will prepare budgets and business cases, monitor annual costs associated with the training unit and propose cost effective methods and solutions.

Be part of an extraordinary story :

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

Qualifications:

About you:

To be successful in this role,

• You will need a university degree in Human Resources, Organizational Development, Adult Education or a related field and 10 years of job-related experience or a High School / Vocational / relevant Diploma certificate and 12 years of job-related experience
• You will preferably have 5 – 7 years of senior management experience leading a large multi-cultural training / Human Resource Development department in an airline or service related industry. 
• You will have awareness of Professional programs in Strategic Sales, Airline Marketing, Revenue Management, Reservations System and In-flight service. 
• You will have a broad knowledge of adult learning principles, curriculum design best practice and learning methodologies.
• You will possess excellent leadership skills with the ability to motivate a team towards outstanding results, and the ability to work effectively with diverse clients at all levels in a large, complex organization.
• Strong business acumen with the ability to translate requirements into practical, scalable solutions is required.

About Qatar Airways Group:

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

Qatar Airways was awarded Skytrax Airline of the Year an unprecedented 7 times – 2011, 2012, 2015, 2017, 2019, 2021 and 2022.

In 2023, Qatar Airways was awarded ‘World’s Best Business Class’ for the 10th time, the ‘World’s Best Business Class Seat’, ‘World’s Best Business Class Lounge’, ‘World’s Best Business Class Lounge Dining’ and ‘Best Airline in the Middle East’.

Hamad International Airport, our Doha hub, named Skytrax’s ‘World’s Best Airport’ in 2021 and 2022. In 2023, Hamad International Airport has been ranked 2nd best airport in the world and received the ‘Best Airport in the Middle East’ accolade for the 9th consecutive time, in addition to ‘World’s Best Airport Shopping’

How to apply :

Please note this is a permanent position based in Doha, Qatar. If you have what it takes to be part of our 5-star team, please take the first step and apply now by uploading your CV and completing the online application.Explore Location

2.Manager HIA Operations(Closing Date: 13-10-2023)

About the role:

As a Manager – HIA Operations, you will be responsible for helping us achieve this ambition through:

Leading and managing the Airport operation on a shift basis and ensures that the Airport operates in compliance with all regulatory requirements and established policies and procedures while ensuring that all agreed levels of service and quality are delivered at. Hamad International Airport. Coordinate the implementation of all emergency procedures in the event of a major incident.  During Non-office hours acts as the designated Senior Airport Authority representative at HIA.

• Leads a multi discipline team to deliver excellence in customer service throughout Hamad International Airport.
• Ensures on shift that all customers, third parties and agencies are kept advised on relevant operational information.  Provides direction and advice to all Airport users.
• Collaborates with all Airside and Landside sections and plans on a shift basis ensuring that all staff and Equipment is allocated efficiently and promptly.
• Critically examines all aspects of the Airport operation to identify improvement possibilities that could positively affect the Airport Service Quality ratings (ASQ).
• Coordinates with Customer Airlines to ensure their unique requirements are satisfied.  Proactively develops and maintains professional working relationships with individual station Managers and their staff.
• Provides accurate executive   brief to senior management via shift reports   and verbal   reports with comprehensive detail in the event of a significant event.
• Accountable for the performance of the Airport Operations Control Centre on a shift basis and ensures that all KPls and SLAs are maintained.
• Responds to accidents and incidents as laid down in the Airport Emergency Plan to investigate/analyze and coordinate with relevant departures to ensure detailed reports are provided together with recommendations to prevent reoccurrence.
• Manages and instigates business continuity procedures in case of infrastructure failures to ensure minimum disruption to the Airport operation.
• Participates in all Aircraft and vehicle incidents and accident investigations and recommends/implements preventative and corrective measures.
• Perform other department duties related to his/her position as directed by the Head of the Department.

Qualifications:

• Relevant College or University qualification to min Bachelor’s level, post graduate degree in a related field will be an advantage.
• Airline courses on Passenger Services, Ramp Operations Baggage and Cargo will be an added advantage.
• Minimum 8 years relevant experience.
• Specialist knowledge of Airport Operations Airside and Landside.
• Full Driving license.
• Excellent knowledge of ICAO Standards and recommended practices (SARPS) on Airport operations and Aerodrome Emergency procedures.
• Preferably have experience in senior management role, process reengineering, solution design, project management change management, demonstrated leadership and motivation skills; significant experience gained in a Commercial Management Team.
• Seasoned professional in all Airport Operational areas and Airport/Airline Control Centre experience preferred.
• Preferably have attended Aerodrome Safety Management courses and relevant ICAO/AC/IATA training and Hub Control experience.
• Comprehensive experience on Airside Operations (Terminal Operations and Resource planning) preferred.

3.Administration Coordinator – Qatar Duty Free(Closing Date: 28-10-2023)

About the role:

As Administration Coordinator, you will provide administration support for the smooth functioning of the Food and Beverage department on a daily basis. You will perform secretarial duties, which require the handling of confidential and sensitive information and represent the department through the management of correspondence, telephone and personal contacts. You will also undertake projects as directed by the Senior Manager F&B or Operations Manager in order to support Departmental/Corporate initiatives.

Key Accountabilities include but are not limited to:

• Performs various secretarial and administrative duties to support requirements and maintain the department functions smoothly on a daily basis. Handles a wide variety of situations and tasks involving the administrative function of the office. Tactfully handles enquiries and/or refer to appropriate personnel/department.
• Manages, coordinates and maintains calendar of appointments, travel arrangements, records of communication (documents, faxes, mail) to meet the requirements of the department, to record, filter, disseminate and communicate all incoming and outgoing matters.
• Provides business documentation support, including report writing, presentation creation and spreadsheet preparation and distribution of such materials. Compiles reports as directed and ensure that all files are complete and properly maintained.
• Independently manages multiple tasks and assigned projects whilst respecting the deadlines and simultaneously ensuring the integrity of all information and data.
• Communicates and provides information internally and externally to assist and enable administrative support and effective service to the concerned sections.
• Refers routine matters to appropriate person for action and follows up to ensure completion.
• Tracks department staff duty travel papers (exit permits, tickets, per diem allowances, hotel and visas).
• Establishes a confidential filing system for all correspondence generated to and from the external and internal Department, categorizes and maintains manuals, sensitive correspondence and other source material.

Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what’s never been done before.

Qualifications:

About you:

The successful candidate will have the following skills:

•  Relevant Vocational, Tertiary or Trade qualification
• Certificate in Computer applications – MS office (Word, Excel, Power point, Access) (preferred)
• Minimum 4 years relevant experience, preferred in hospitality or food & beverage industries
• Ability to work in a cross culture environment
• Excellent written and verbal communication skills.
• Excellent computer skills, including Microsoft Word, Excel and PowerPoint.
• Maintain confidentiality and self-discipline.
• Should be motivated, responsible and focused.
• Self-motivated and highly organised.
• Strong interpersonal and team working skills.
• High level of sensitivity and professionalism.
• Self-starter, having the ability to work independently with minimal instructions.
• Proven ability to work under pressure to defined timescales.
• Proven problem-solving abilities.

About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.

Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.Explore Location

4.Senior Food & Beverage Hostess (Arabic Speaking) | Qatar Duty Free(Closing Date: 15-10-2023)

As a Senior F&B Host/Hostess, you are responsible for delivering outstanding hospitality service in the premium outlets of QDF F&B. You will provide information, guidance & PR to customers, provide effective operational support and assistance to the Assistant Restaurant Manager and/ or the Restaurant Manager. You will also motivate and inspire other colleagues and assist with all tasks within a defined area.

Key accountabilities include:

• Welcome, greet and seat guests, and present the menus to guests with a positive approach and a smile, and always maintain positive body language. Treat all guests in a professional manner to ensure complete guest satisfaction; always strive to exceed guests’ expectations.
• Handle the table bookings, takeaways, waitlist, arrange dining reservations for guests in advance and as they arrive at the restaurant, escorting guests to their tables, monitoring the open dining sections of the restaurant for empty and cleaned tables for guest reservation.
• Regularly check reservation list, coordinate with Service Associate and kitchen staff for necessary preparation of guest arrival.
• Inspect and maintain the dining facilities to ensure dining areas are cleaned and tables are ready for the guest arrival.
• Collect comment cards from the guest and compile all feedback for management attention and action for future improvement.
• Compile all administrative data and manage online bookings and retail orders.
• Post orders on POS and assist with payment whenever necessary.
• Answer the phone and answer question concerning the menu/retail items of the restaurant, ensuring all queries are answered timely and accurately.
• Check the menu appearance regularly to ensure all menus are updated and presentable as per company standard.
• Observe tables and keep track of clean, dirty and occupied tables and update the reservation system accordingly.
• Maintain up to date menu knowledge of the restaurant along with all retail service and respond to guest queries accordingly.
• Maintain effective communication in regards to allergens, reservation, special requests and any other dietary requirements to all related departments to ensure a smooth service delivery.
• Interact with guests as they arrive by using their names and as they leave the restaurant to ensure positive dining experience by offering consistently professional, friendly, warm and engaging service by building an exemplary rapport.
• Adhere to highest grooming and appearance standards at all times to portray a professional image of self at workplace.

Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what’s never been done before.

Qualifications:

The successful candidate will have the following qualifications and skills:

• High school qualification
• Minimum 2 years relevant experience in hospitality, preferably in a luxury brand or 5-star hotel or similar
• Experience in reservation management
• Strong command of English language
• Genuine service/people focused attitude and understanding of needs of multicultural working/operating environment
• Ability to multitask different jobs due to the busy work environment
• Ability to work in shifts to support operations where necessary
• Arabic language skills are considered to be an advantage
• Formal qualifications in hospitality/service is an added advantage

About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.

Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.Explore Location

5.Food and Beverage Attendant | HIA Lounges(Closing Date: 01-11-2023)

About the role:

Coordinate and liaise between the respective Food and Beverage Supervisor by delivering a high quality of standard food and beverage service within assigned area of service. The role will also be required to ensure that a high level of customer service is provided to customers with attention to detail with emphasis on increasing brand value at all times.

Key accountabilities include:

• Ensure attention to detail and focus on providing excellent services to all customers within respective Lounges.
• Assist the Food and Beverage Supervisor and carry duties in his absence by maintaining service levels.
• Provides Food & Beverage service to all customers within respective Lounges or as directed by the Food and Beverage Supervisor.
• Undertake general or special duties as requested by the Food and Beverage Supervisor / Lounge Manager.
• Communicate and liaise with team members, kitchen, stores and other areas of operation to ensure seamless integration of duties and functions.
• Follow hygienic food and beverage management procedures.
• Attends and be actively involved in daily team briefings, ensuring that all rules, regulations and procedures are followed.
• Communicates with all external parties to work cooperatively in processing all customer requirements.
• Contributes exceptional standard of product knowledge to promote Premium Services and Qatar Airways products, assist with a diverse range of customer enquiries.

Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what’s never been done before.

Qualifications:

About you:

The successful candidate will have the following qualifications and skills:

• Minimum of High School Graduation
• Minimum 2 years of relevant experience
• Excellent communication skills with fluency in English language.
• Knowledge of current Food and Beverage regulations.
• Able to perform duties under pressure whilst maintaining the highest levels of customer service standards.
• High level of interpersonal skills with the ability to motivate and promote positive team working environment
• Excellent customer focus and service delivery.

About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.

Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to apply:

If you have what it takes to be part of our 5-star team, please take the first step and apply now by uploading your CV and completing the online application.

6.Spa Therapist – HIA Lounges(Closing Date: 31-10-2023)

About the role:

As a Spa Therapist, you will be based at Hamad International Airport (HIA) and will be responsible for providing an excellent and consistent level of service to the Guests of the First Class Spa through the performance of professional massage therapies, body treatments, facials, manicures, pedicures and waxing (aesthetic services).

Responsibilities include:

• Perform spa treatments as scheduled to a high standard of safety and effectiveness respecting the level and description supplied
• Ensure safe, effective and enjoyable treatments for all Guests at the Spa
• Use appropriate Spa music/ vocals in accordance with the treatment descriptions previously decided upon
• Contribute to guest retention by knowing all the services offered by the Spa and promote services
• Record and complete all procedural documentation on a timely basis
• Ensure storage rooms are kept tidy as well as all the treatment rooms have all the items available eg. Towels, candles, oils etc
• Perform duties in a professional manner to the full satisfaction of Guests, adhering to start and finish times
• Comply with the environmental, health and safety policies and procedures of the Spa        

Be part of an extraordinary story 

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

Qualifications:

About you:

The successful candidate will have the following skills and qualifications:

You must hold CIBTAC and CIDESCO beauty therapy qualifications or have an equivalent internationally recognized Beauty Therapy Diploma.

You will be a Customer Service professional with a minimum of 2 years work experience as Beauty Therapist within a 5-star Resort/Hotel, day Spa or Airport Spa with experience in professional massage therapies, body treatments, facials, manicures, pedicures and waxing (aesthetic services).

You should portray a good command of the English language (Arabic language is an advantage), have strong interpersonal skills, be results-driven, have a positive and approachable attitude and also be a great team player who thrives in working with a multi-cultural team and guests alike.  In addition, you should be IT literate and can work on computers with ease.

About Qatar Airways Group 

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.Explore Location

7.Terminal Duty Manager(Closing Date: 12-10-2023)

Overview:

We are currently seeking a highly motivated and experienced Terminal Duty Manager to join our team. As the Terminal Duty Manager, you will oversee the entire passenger terminal complex activities, ensuring smooth operations and exceptional customer service. This is a 24/7 role that reports to the Senior Manager Terminal Operations, with a line to the HIA Operation Manager.

Responsibilities:

• Manage and supervise terminal operations, ensuring efficient and effective passenger flow.
• Provide visible physical presence throughout the passenger terminal complex during shifts, monitoring busy areas according to traffic flow.
• Ensure compliance with safety and security regulations in the aviation industry.
• Lead and motivate a team of employees, promoting a positive and customer-centric work culture.
• Collaborate with various stakeholders to resolve operational issues and optimize terminal performance.

Qualifications:

Requirements:

• Bachelor’s degree or equivalent.
• Minimum of 4 years of job-related experience in a customer-facing role, preferably in the aviation industry.
• Strong people management skills and experience leading a diverse team.
• Excellent communication and interpersonal skills.
• Sound knowledge of terminal operations and the ability to make critical decisions under pressure.
• Proven track record in ensuring exceptional customer service

8.Airport Services Duty Supervisor(Closing Date: 18-10-2023)

We have an exciting opportunity to join our team as an Airport Services Duty Supervisor. This role is based at our station in Oslo.

Reporting directly to the Airport Services Manager, you will supervise your team to deliver exceptional customer service to our customers to ensure they receive the award winning 5-star service Qatar Airways is renowned for. You will also be required to support the Airport Services Manager when needed as well as displaying excellent skills to deal with flight delays, disruptions, denied boarding and any other challenges. 

Key accountabilities include:

• Facilitate ramp handling in liaison with all airport staff to expedite departures
• Supervise the airport team to ensure on-time flight closure and working towards overall on-time performance
• Plan efficient duty allocations of manpower during duty periods for Customer Service Agents and provide support to the Airport Services Manager in case of flight disruptions, mis-connections and other passenger related disruptions
• Provide leadership, demonstrate team building skills, direct staff and evaluate performance as well as being able to build on constructive feedback
• Generate various reports and always keep the workplace neat and tidy as well as offering support to the Airport Services Manager in implementation of training and remaining sensitive in varying difficult situations at all times
• Manage and train the ticketing team

Be part of an extraordinary story 

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

Qualifications:

• Minimum High School diploma or equivalent.
• Minimum 4 years of relevant experience in an airline or reputed Ground Handling Operations at supervisory level.
• Excellent communication skills with fluency in English language.
• Knowledge of Weight and Balance, Ramp handling and Dangerous Goods Regulations
• Able to perform duties under pressure whilst maintaining the highest levels of customer service standards.
• Good understanding of conditions of carriage, International Civil Aviation Safety and Security procedures 
• Experience in areas such as Passenger Services, Baggage Services, Ground Operations, Dangerous Goods Regulations and ramp handling
• High level of computer literacy.
• Excellent customer focus and service delivery.
• Knowledge of Norwegian strongly preferred.

You must be authorized to work lawfully in the United States. This position is not eligible for visa sponsorship. 

About Qatar Airways Group 

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

9.Airport Services Duty Supervisor(Closing Date: 19-10-2023)

We have an exciting opportunity to join our team as an Airport Services Duty Supervisor. This role is based at our station in San Francisco.

Reporting directly to the Airport Services Manager, you will supervise your team to deliver exceptional customer service to our customers to ensure they receive the award winning 5-star service Qatar Airways is renowned for. You will also be required to support the Airport Services Manager when needed as well as displaying excellent skills to deal with flight delays, disruptions, denied boarding and any other challenges. 

Key accountabilities include:

• Facilitate ramp handling in liaison with all airport staff to expedite departures
• Supervise the airport team to ensure on-time flight closure and working towards overall on-time performance
• Plan efficient duty allocations of manpower during duty periods for Customer Service Agents and provide support to the Airport Services Manager in case of flight disruptions, mis-connections and other passenger related disruptions
• Provide leadership, demonstrate team building skills, direct staff and evaluate performance as well as being able to build on constructive feedback
• Generate various reports and always keep the workplace neat and tidy as well as offering support to the Airport Services Manager in implementation of training and remaining sensitive in varying difficult situations at all times
• Manage and train the ticketing team

Salary Range: 50,600-67,500
Be part of an extraordinary story 

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

Qualifications:

• Minimum High School diploma or equivalent.
• Minimum 4 years of relevant experience in an airline or reputed Ground Handling Operations at supervisory level.
• Excellent communication skills with fluency in English language.
• Knowledge of Weight and Balance, Ramp handling and Dangerous Goods Regulations
• Able to perform duties under pressure whilst maintaining the highest levels of customer service standards.
• Good understanding of conditions of carriage, International Civil Aviation Safety and Security procedures 
• Experience in areas such as Passenger Services, Baggage Services, Ground Operations, Dangerous Goods Regulations and ramp handling
• High level of computer literacy
• Excellent customer focus and service delivery.

You must be authorized to work lawfully in the United States. This position is not eligible for visa sponsorship. 

About Qatar Airways Group 

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

10.Airport Services Duty Officer – Riyadh(Closing Date: 22-10-2023)

About the role:

We are pleased to announce an exciting opportunity to join Qatar Airways Ground Services to be based in Riyadh, Kingdom of Saudi Arabia as Airport Services Duty Officer.  

In this role, you will supervise and control flight-handling activities such as flight editing, check-in, transfers and boarding, in order to ensure a high service standard. You will achieve optimum customer satisfaction and on-time department of flights. You will also have overall control of the shift as a direct representative of the Airport Services Manager. You will also ensure punctuality and safety of all Qatar Airways operations.

Specific accountabilities include:

• Ensuring that passenger and aircraft handling practices conform to the safety and security standards.
• Ensuring that all QR aircraft handling standards are met on a shift basis.
• Managing and controlling manpower on the shift, in order to optimize utilization and to maintain staff morale and discipline.
• Ensuring proper allocation of manpower and resources in the airport operations.
• Completing checks to ensure adequate standards are maintained.
• Resolving customer problems and complaints while on duty and working with all departments including Customer Relations to provide resolutions for complaint handling.
• Facilitating ramp handling activities in liaison with GHA, Caterers, Fueling, Maintenance, Cargo, and Crew to expedite departure.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make.  You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

Qualifications:

The successful candidate will have the following qualifications and skills:

• Relevant College or University qualification.
• Minimum 4 years of relevant experience in an airline or reputed Ground Handling Operations at supervisory level.
• Excellent communication skills with fluency in English language.
• Knowledge of Weight and Balance, Ramp handling and Dangerous Goods Regulations.
• Able to perform duties under pressure whilst maintaining the highest levels of customer service standards.
• Good understanding of conditions of carriage, International Civil Aviation Safety and Security procedures.
• Experience in areas such as Passenger Services, Baggage Services, Ground Operations, Dangerous Goods Regulations and ramp handling.
• High level of computer literacy.
• Excellent customer focus and service delivery.

About Qatar Airways Group:

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

11.Product & Service Development Manager – Lounges(Closing Date: 15-10-2023)

As a Product & Service Development Manager – Lounges, you will be responsible to manage, develop, review, evaluate, recommend and continuously improving lounge products and services. Provide ideas through innovative thinking, exploring and investigating other airlines lounge offering by reviewing current market trends within the industry and providing solutions or suggestions to the Line Manager to ensure that every lounge product and service delivery is above par with competitors. 

Other key responsibilities are:

• Work with the Line Manager in defining business strategic direction for QR Hub, Global and Ancillary Lounges
• Research industry wide best practices and products by conducting physical and digital competitor analysis (bench marking) of leading airlines, cruise liners and hotels/hospitality providers, their in-house service delivery standards and provide recommendations for continuous improvement
• Work with the Line Manager to ensure that product and services are designed to be class compatible, staff friendly and customer centric according to various access policies and cabin class journeys
• Implement new lounge product and service concepts and enhancement plans for Hub, Global and/or Ancillary Lounges as directed by the Line Manager
• Collaborate with stakeholders and represent department/business in various Customer Experience projects to ensure all business requirements are captured and successfully implemented
• Use operational data, customer insights and lounge audit reports to innovate throughout the product and service development
• Develop guidelines for product and service processes
• Recommend and discuss innovations and tactics to the Line Manager that promotes the business revenue and product portfolio, including e-commerce packages and other value added components
• Create presentations for product and service concepts and present to internal and external teams
• Develop memorandums, guidelines for service processes and construct Service Level Agreements with stakeholders
• Manage the Lounge Product & Service Manual, ensuring timely communication of any changes to relevant stakeholders within agreed timelines
• Liaise with Operational Teams/Stakeholders in order to rectify lounge related issues and ensure that delivery of products and services are maintained as per the required standards
• Establish the department or teams objectives and priorities to align with and support business objectives
• Regularly evaluate the department or teams objectives, plans, procedures and practices, and makes appropriate changes if needed

 Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

Qualifications:

About you:

We are looking for a passionate and experienced professional to join the Product Development & Design Team.

• Minimum qualification of bachelor’s degree or equivalent is essential.
• 6+ years of job-related experience
• Experience within Airline / Travel / Luxury Hospitality industries
• Proven experience of product and/or service development.
• Previous experience of managing a team
• Proven experience in working in and collaborating with a culturally diverse team.
• Proficient in English language – Verbal, Written & Spoken

 About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to Apply:

If you are interested to submit your application and feel you are a good fit for this role, please complete our application form and upload your CV for our review and consideration.

12.Airport Operations Control Center Officer(Closing Date: 31-10-2023)

About the role:

As a Airport Operations Control Center Officer, you will be responsible for helping us achieve this ambition:

• Allocation of the parking stands of DIA through the Gate Management System in order to accommodate the traffic according to the safety restrictions.
• Day to day flight data processing and validation on the operational day and the next day in the Airport Operational Data base.  
• Update the Airport Operational Data base of all operational data changes within a range from the day of operations plus 6 days.
• Monitoring of data flow on all AOCC systems in order to ensure accuracy and quality of data to all stakeholders and airport users.
• Monitor the AOCC systems and its relative interfaces performance in order to secure the operation of the shift and to active contingency measures if required.
• Monitor Electronics Visual Information Display System and staff information system performance and ensuring data accuracy for all passenger traffic.
• Monitoring of the approach radar, Advanced – Surface Movement Guidance & Control System Radar, VHF Aeronautical frequencies and SELEX updates in order to deliver the Ten Miles Out and Acting Landing times to all Stakeholders.

Qualifications:

About you:

• Bachelor’s Degree or equivalent.
• Attended Airport/Airline operations courses i.e., passenger, ramp and cargo
• Experienced – minimum 4 years of job-related experience required
• Experience in a comparative function capacity within the aviation industry (aerodrome operations, ground handling or airline environment.

13.Terminal Operations Manager(Closing Date: 17-10-2023)

Overview:

We are currently seeking a highly motivated and experienced Terminal Operations Manager to oversee all terminal operations functions related to day-to-day operations. The successful candidate will play a crucial role in contributing to the operations work steam within terminal operations and engaging with the respective stakeholders on duty accordingly. The Terminal Operations Manager will be responsible for ensuring that all duty managers read and understand the operational work instructions and constantly assess the team to ensure continuous improvement.

Responsibilities:

• Manage and oversee all the terminal operations functions on a daily basis.
• Contribute to the operations work stream within terminal operations, ensuring efficient and effective operations.
• Engage and collaborate with stakeholders, including duty managers, to ensure smooth coordination of operations.
• Develop and implement operational work instructions, ensuring they are communicated clearly to duty managers and team members
• Assess the performance of the team regularly, identifying areas for improvement and implementing strategies for continuous enhancement.
• Maintain a high level of operational standards, ensuring compliance with safety protocols, regulations, and company policies.
• Foster a positive work environment, promoting teamwork, open communication and employee engagement.
• Stay up-to-date with industry trends and developments in terminal operations, implementing best practices where applicable.

Qualifications:

Requirements:

• Bachelor’s degree or equivalent with min of 6 years of job-related experience.
• Proven experience in terminal operations management or a related role.
• Strong knowledge of terminal operations processes, including container handling, vessel operations, cargo management, etc.
• Excellent leadership and communication skills, with the ability to engage and collaborate with stakeholders at all levels.
• Strong problem-solving and decision-making abilities.
• Demonstrated ability to drive continuous improvement initiatives.
• Knowledge of safety protocols, regulations, and industry standards.
• Flexibility to work in a dynamic, fast-paced environment.
• Attention to detail and ability to prioritize tasks effectively.

14.Manager Cargo Ramp Services – QAS Cargo(Closing Date: 10-10-2023)

We are currently recruiting for Manager Cargo Ramp Services within Qatar Aviation Services – Cargo 

Lead and manage QAS Cargo’s Ramp Services department within agreed standards and financial targets through the objective of creating operational efficiency and productivity in compliance with corporate and regulatory standards. Implement best practices to sustain business growth and drive operational excellence. Provide leadership and management for the provision of all Freighter Handling and Cargo Airside Operations including Unit Load Device (ULD) Management, Import/Export ULD steering and storage, Quick Ramp Transfer,  and manpower for respective sections, in line with customer airline standard ground handling agreements and service level agreements.

 Strategic accountabilities include:

• Assist QAS Cargo Management in identification and development of strategic ramp operational plans to improve performance and position QAS Cargo as an innovative and best practice Cargo ground handling organization.
• Develop QAS Cargo’s Ramp Services objectives and priorities to align with and ensure business continuity.
• Plan and implement current and future operational manpower and equipment resources based on analysis of import & export volumes and trends ensuring safety and security of ramp service remains highest priority
• Deliver key initiatives and create synergies with various stakeholders to optimize performance with particular focus on policy and process improvements.
• Collaborate with relevant internal and external stakeholders to identify shortfalls and initiate improvements to implement change management principals and develop processes.
• Assist QAS Cargo Management team in making decisions based on facts and analysis in order to bring industry leading efficiencies in all aspects of ramp services and all its supporting functions.
• Identify operational risk and formulate robust plans to avoid operational disruption in the future

Operational accountabilities include:

• Implement the ramp services operational plans, objectives and priorities to align with QAS Cargo business KPls and SLA’s to ensure operational excellence and compliance.
• Apply operational best practices and management techniques to ensure optimum performance and forecasting capabilities
• Ensure process deliverables are measured, evaluated and deployed with the ability to use a methodical approach, aligning business process objectives and financial control.
• Ensure compliance with Qatar Airways Group standards and service levels through the effective utilization of primary tools to meet KPI and SLA’s.
• Challenge the status quo and drive continuous operational ramp improvements with a focus on optimizing cargo processing flows to meet various demands.
• Assist line manager in preparation of annual manpower and equipment budget in a cost-effective manner, according to the future operational requirements.
• Coach and mentor team members to adapt latest process and change management development initiatives to ensure succession planning is in place for business continuity.
• Implement and review risk assessment processes on QAS Cargo ramp procedures and working practices to identify area for quality improvement, ensuring that the work practices and processes are adhered to.
• Plan required resources and deploy accordingly in order to optimize efficiencies and productivity of the Cargo Ramp Services department.
• Maintain operational procedures and standards related to Safety, Security, Quality and Environmental issues according to QR Group Safety and Security policies.
• Perform other department duties related to his/her position as directed by the Head of the Department.

Be part of an extraordinary story:

your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what’s never been done before.

Qualifications:

The successful candidate will have the following qualifications and skills:

• Highschool/Vocational Qualification or Diploma with minimum 9 years of Job-related experience or Bachelor’s Degree or Equivalent with minimum 8 years of Job-related experience.
•  5+ years of managing large ramp services department including freighters.
• Knowledge of Safety and Security practices and procedures.
• Knowledge of cargo management systems.
• Expertise in IATA cargo handling procedures and regulations.
• Professionally equipped with the emergency response procedure, constant review of action plans, strategies and policies for effective control over manpower resources and equipment utilization.
• Advance level courses from recognized establishments in the field of aviation, cargo and freight operations, warehousing and cargo handling.

 About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.

Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

15.Training Officer(Closing Date: 09-10-2023)

About the role:

Primarily responsible to deliver training programmes for employee and occasionally for external clients in accordance with an agreed training plan to improve the quality and standards of staff performance. Adhere to course syllabus and implement outline material and monitoring training results. Prepare and develop training module, training documents, exams, survey

Operational:

• Primarily responsible to deliver operational and soft skill training for employee and occasionally for external clients in accordance with an agreed training plan to improve the quality and standards of staff performance.
• Support to complete lines training analyses, and finalizing and publishing
• Solve specific training problems, compare plans and actuals training, to follow the causes of absenteeism.
• Prepare and develop training module, training documents, exams, survey
• Mentoring OJT trainer. To observe and evaluate OT trainer
• Regularly control and evaluate weekly reports, weekly/monthly training plan of job trainer
• Monitor annual training hours targets and prepare reasons of the difference between plan and actual as per company requirements,
• Production of training plans and schedules in a timely manner,
• Refresh and update staff on existing and new QR and Authority procedures / policies (when applicable).
• Perform other department duties related to his/her position as directed by the Head of the Department

Be part of an extraordinary story 
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. 
Together, everything is possible

Qualifications:

About you:

• High School Qualification /Vocational Qualification /Diploma or Equivalent with Minimum 4 years of job-related experience OR Bachelor’s Degree or Equivalent with Minimum 3 years of job-related experience
• 3 to 4 years as a trainer experience in similar environment.
• Compilation of Train the Trainer certification from the approved organization or minimum QR Leadership Effectiveness and Potential program (LEAP1 and 2)
• Excellent oral and written communication skills.
• Well-developed interpersonal skills.
• Well-developed presentation skills.
• Sound knowledge of MS Word, Excel and Power Point.
• Experience in teaching and training.
• Good understanding of equal employment opportunity of custom and practices.
• Good knowledge of working languages in DOH will be considered as advantage.
• Ability to delegate work, set clear direction and manage workflow,
• Strong mentoring and coaching skills.
• Ability to foster teamwork among team members.
• A flexible and positive attitude is sought

Preferred

•        Aviation experience will be an advantage
• ·      Experience in teaching and training in a multi-cultural environment is preferred

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

16.Planning Officer(Closing Date: 10-10-2023)

As a Planning Officer with Qatar Aircraft Catering Company, you will be responsible to carry out passenger load review and generate forecast of final passenger load in order to determine material requirements necessary for efficient production process. You will lead a team of ERP assistants to ensure accurate information is communicated to users in timely and efficient manner. As well as you will be maintaining data integrity of ERP master databases pertaining to Planning department. You will feed data in to the respective masters to ensure accurate and up-to-date information is captured in the system.

Key responsibilities of the role:

• Managing raw material (food/non-food) item master data base and perform daily/periodic checks on item category, unit of measurement, packing size etc.
• Analysis current data and collaborate in generating raw material forecast with various departments.
• Advise Supply Chain team in generation of purchase orders and managing the inventory levels.
• Familiarization of menu grids and estimation of raw material quantities.
• Monitoring of safety stock levels by looking into supplier lead time, shipping models etc.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible.

Qualifications:

An ideal candidate will meet below qualifications and experience:

• Qualification – Bachelor`s Degree with minimum of 2 years job related experience.
• Well versed in MS Office tools like excel, power point, word etc.
• Familiarization of systems like SAP, JDE, Microsoft AX etc. (particularly planning module).
• Ability of analyze data in bulk and in quick turnaround time.

Preferred:

• In-depth knowledge in JD Edwards
• Thorough understanding of in-flight catering processes and associated system controls

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to apply:

If you’re ready to transform how millions of global users connect, explore, and transact then apply now by uploading your CV and completing our quick application form.Explore Location

17.Country Manager – Egypt(Closing Date: 09-10-2023)

About the role:

Qatar Airways have an incredibly exciting opportunity to join our Commercial Team as Country Manager for Egypt.

This role is responsible to effectively lead ‘best in class’ and highly engaged B2B sales teams within multiple online territories to exceed commercial targets from a portfolio of existing accounts and new business. Develop and rationalize the allocation of resources, skills and activities in the multiple territories to drive profitable revenue / reduce cost of sale from priority sales channels. Actively contribute to the B2C performance of his/her country (or Region) in close relation with HQ”.

Role Accountabilities:

• Responsible for the strategic direction of the sales team in the assigned territories by defining the optimal way to increase sales through commercial actions and partnerships
• Structure and implement sales plans to optimize QR’s revenue and presence in the market for key/strategic/national accounts, in close collaboration with head office and regional stakeholders.
• Improve focus and alignment of key distribution channels in the assigned territories with QR distribution strategy.
• Formulate and implement B2B strategies with the sales team to maximize revenue from existing accounts and drive revenue streams from new business.
• Collaborate with stakeholders in head office and region to develop short/medium term local sales incentives strategy for the assigned territories.
• Recommend the B2B sales strategy for assigned territories. Accountable for negotiating B2B agreements within assigned territories (including PLBs, JMFs, commissions, corporate contracts).
• Responsible for delivering targets and KPI for the sales team in the assigned territories.
• Monitor and provide feedback to stakeholders on competitor pricing and promotional activity within the assigned territories.
• Manage allocated expenditure budgets of the assigned territories to ensure maximum return of investment for every expense.
• Provide input to Digital and Marketing team to maximize QR exposure and brand presence in assigned territories.
• Maintain high level relationships with key industry bodies, diplomatic missions, governments, airports within the assigned territories.
• Ensure QR has optimal presence in sales campaigns and public events in the station, gathering market intelligence and sales leads for distribution to relevant stakeholders.
• Review management information/network data with team to drive revenue and seek out tactical revenue opportunities.
• Responsible for implementation and adherence to groups policies and procedures that are developed in consultation with head office.
• Act as the primary legal representative in assigned territories.
• Act as the Customer Champion in the assigned territories, through sales activity and influence of customer service to deliver best customer experience in the station. Maximize sales opportunities through value added [hotels/ car hire], partners.
• Provides sales leadership in the assigned territories by setting strategic road maps and objectives for sales team members.
• Establish the department or teams’ objectives and priorities to align with and support business objectives.
• Regularly evaluate the department or teams’ objectives, plans, procedures and practices, and makes appropriate changes if needed.
• Oversee and supervise employees. Direct daily activities, recruit, train, develop and discipline to ensure a high standard of service delivery.
• Train and develop other employees, to ensure succession planning is in place.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make.  You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

Qualifications:

To be successful in this role you will need.

• Bachelor’s Degree or Equivalent with Minimum 8 years of job-related experience
• Extensive commercial experience within the travel industry
• Experience in selling of airline, hotel, cruise or car products, together with good knowledge of the geographic areas within the scope of coverage
• Budgetary and planning experience.
• Strong sales ability and commercial acumen
• PC literate with knowledge of Word/PowerPoint/Excel.
• A proven ability to negotiate and work within a multi-national and multi-cultural environment with good leadership skills
• Excellent relationship building skills
• Excellent organizational and planning skills.
• Excellent written and verbal communication skills.
• Strong influencing and negotiation skills.
• Strong decision making and problem-solving skills.
• Systematic and logical approach to problem solving and a capability of working around problems. Good creative and lateral thinking skills.
• A strong team player, capable of seeing and understanding the bigger picture and actively contributing to that result
• Self-motivated, highly organized, pro-active, and flexible
• Managerial skills – Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate’s skills. Ability to foster teamwork among team members

About Qatar Airways Group:

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

18.Equipment Operator (Airside Operations)(Closing Date: 09-10-2023)

Description – External

The ideal candidate will be Operates both light and heavy vehicle- such as Catering High loader, and loading/offloading of flights on time with the assigned allocation. Ensures safe and on-time delivery to the customer as per the customer agreed SOP and timelines and safe operating of both light and heavy vehicles. Responsible to follow all safety & vehicle regulations stipulated by the company. Responsible to report any damage/defect caused or observed while using light and heavy vehicles.

Key Responsibilities:

• On-Time Dispatching of Allocated Flights as per the Airline Specifications / Galley Loading Plan (GLP) and Food Safety Standards.
• Responsible to always follow Speed Limit and to wear Safety Belt whenever Driving light/heavy vehicles Airside/Landside.
• Responsible for Correct and safe aligning of High loader to the Aircraft or to the Unit Docks.
• Following the Safety Measures of Placing Cones and Chocks when aligned to an aircraft.
• Responsible for checking and safe guarding of duty Tablet/Radio/Mobile/Personal Protective Equipment.
• Responsible for completing the Driver Movement Sheet on every shift.
• Responsible for keeping the Driver Cabin Clean and Free from Foreign Object Debris (FOD) and Food Products.
• Checking and Reporting of vehicle damage/defects on time to Shift in charge.
• Responsible to Load and Off-load Catering safely and as per customer specifications.
• Responsible for appropriate handover and sign off for light/heavy vehicles to shift in charge.
• Responsible to inform Transport for vehicle re-fueling before Sign Out.
• Appropriate Loading and Off-Loading of Charter/Amiri NlP/Private Aircrafts.
• Adherence to Ramp Safety and Marshalling of High-Loader while performing duties Airside/Landside.
• Provide prompt information and updates to Transport Duty Supervisor for their immediate action/decision.
• Prepare clear and detailed reports with facts & figures in case of Flight Delays/Accident/incident.
• Co-ordinate with all concerned senior on duty inside and outside the Organization in case of any Emergency. To always abide by company, Local Authority and Airport processes, procedures and regulations at all times.
• Perform other department duties related to his/her position as directed b the Head of the Department.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what’s never been done before.

Qualifications:

Qualifications – External

In order to be successful in this role, we are looking for the candidates with Bachelor’s Degree or Equivalent with no prior job-related work experience. High School Qualification/ Vocational Qualification/ Diploma or Equivalent (Type of Diploma Based on Role) with Minimum 1 years of job-related experience.

Essential:

• Basic literacy and numeracy skills English communication skills experience of Heavy Vehicle / Trailer Driving
• A valid home-country trailer license or heavy-goods vehicle license.

Preferred:

• Minimum 2 years’ experience in driving and operating hydraulic vehicles Airline Catering Experience

Job Specific Skills:

Essential:

• Computer Literate
• Ability to work under pressure
• Good communication in English language (spoken & written)
• Flexible in working hours
• Basic literacy and numeracy skills
• Technical knowledge of Operating Vehicles and Landside/Airside Safety Procedures and Requirements
• Time Management skill

Preferred:

• Airside Driving License.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.

Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.Explore Location

19.Cabin Services – Manager Learning & Innovation(Closing Date: 02-11-2023)

You will manage and develop comprehensive commercial, in-flight service, and Cabin Crew training strategies in order to achieve corporate training and development goals through implementation of innovative and effective learning methods and technology. You will manage resources in terms of time, product, and people in order to deliver world class training programmes.

 In addition to the above, other key responsibilities include:

• Plan, design, develop and deliver innovative and effective learning solutions and oversee set standards and requirements for the Cabin Services Department.
• Review and evaluate learning methods and research design in order to improve delivery of training. Ensure that processes are aligned with regulatory bodies and entities such as IATA, IOSA, GCAA.
• Oversee the design and development of training programmes while optimising existing internal solutions in an effort to effectively manage costs. 
• Audit and evaluate all training content and implement necessary changes as appropriate to ensure that all training material meets the highest standards of quality.
• Maintain annual budgetary submission and sustain projected figures through effective cost management.
• Select, develop, manage and lead a core team of Training Professionals which will contribute to the programs continued growth and success.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.  Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

Qualifications:

We are looking for a passionate and experienced professional to join our Cabin Services Training Team.

In order to be successful in this role you will have:

• A bachelor’s degree in Social Sciences, Education, Learning and Development, Business Administration or equivalent with at least 8 years of job-related experience.
• Managerial skills or prior experience in leading a team.
• Knowledge of Learning Management Systems, Design Software and Multi-media technology.
• Strong communication and computer skills (Microsoft Office products)
• Willingness to relocate to Doha, Qatar.  

About Qatar Airways Group 

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. 

So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to apply:

If you have what it takes to be part of our 5-star team, please take the first step and apply now by uploading your CV and completing the online application.

20.Maintenance Training Supervisor (Closing Date: 11-10-2023)

We are pleased to announce an exciting opportunity to be part of our Technical Training team as Maintenance Training Supervisor in Doha.

About the role:

In this role, you will be responsible for implementing the published training plan and for supporting training management in ensuring smooth operation. You are also expected to develop and provide guidance for instructors in improving quality of training.

Key responsibilities are:

• Designs and prepares training materials and training aids – preparing, promoting and implementing training programs necessary to fulfill identified training needs. Develop, maintain and update master training materials. Take corrective actions in case of finding discrepancy or damage to the facilities/equipment/training aids.
• Assign instructors in course development.
• Provide required technical guidance for instructors in development of training course.
• Review progress of training material and TNA update processes.
• Allocate aircraft for field visits.
• Supervise classroom training software update.
• Generate and maintain training instructor man-hour utilization reports monthly and distribute reports to training management.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

Qualifications:

About you:

Dynamic and competent candidate to join must possess the following:

• Minimum qualification of Diploma in Aircraft Maintenance Engineering or Bachelor’s degree (B.Eng., BSc) in Aeronautical Engineering or equivalent is essential.
• Hold Type Training Instructor Authorisations on at least 4 aircraft types operated by Qatar Airways
• Knowledge about the regulatory requirements for technical training (QCAR/EASA/ Part 145/147/66)
• Interpersonal and management skills
• Minimum of 14 years of job-related experience

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.Explore Location

21.Lead Digital Screens Officer(Closing Date: 15-10-2023)

About the role:
The Lead Digital Screens Officer is responsible for operating and managing digital content for QDF. They will validate the content received from the brands, scheduling at the right time in the right location and following up on any incidence to make sure screens are displaying correctly 100% of airtime.

Key Accountabilities include, but are not limited to:

• Responsible for daily uploading content to the screens and provide solutions to ensure that all uploaded content runs smoothly. 
• Perform proactive daily monitoring onsite of digital display networks to ensure all displays are showing content as expected. 
• Maintain a database with current and future campaigns and the videos to be displayed as well as starting-end date and location to be displayed, so whenever a change is required it can be identified on the sopt which is previous content and where is it on display.
• First level content validation.  Verifying that the video specs match requirements and that the content is appropriate to be displayed at HIA.
• Send proof of play when required.
• Maintain integrity and consistency of Broadsign (the content management software) to provide a fast and reliable service when content needs to be updated
• Generate reports of performance and occupancy of digital displays on demand
• Point of contact for daily operations and maintenance for hardware, software, and network of the digital media with other departments, HIA network, QDF IT and contractors.
• Ensure key stakeholders are kept aware of resolution activities and root cause follow-up in a timely manner. 
• Work closely with internal and external stakeholders in assessing, fulfilling, and maintaining digital signage requirements while meeting high quality standards.
• Work together with marketing team and category managers to identify areas of improvement and packages creation
• Experiment new technologies (HTML5 and dynamic content) in order to keep updated with the latest requirements from the brands 
• Perform other department duties related to his/her position as directed by the Head of the Department

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. 
Join us as we dare to achieve what’s never been done before.

About you:
The successful candidate will have the following qualifications and skills:

• Bachelor’s Degree or Equivalent with Minimum 4 years of job-related experience
• Working knowledge of IT (networks, hardware, comms) 
• Experience required of 3 years for content management software or similar scheduling tools
• Command of English language
• Basic Knowledge of IT infrastructure (hardware-software-network)
• Working knowledge of excel and PowerPoint
• Very organized and process-oriented person. Managing +600 screens in different networks/groupings required very high organizational skills.
• Flexibility to accept changes. Due to the nature of the business, it is necessary to accommodate unexpected changes that need to be fulfilled while performing daily routines.
• Capacity to work under pressure. Changes of content depend mainly on client’s needs and specific periods are very demanding. 
• Team player. This position must interact with many stakeholders (category managers, clients, creative team, IT, contractors, shop managers, etc). Being able to communicate with all of them is key for success.
• Knowledge of Adobe After effects and video editing is a plus.

Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. 
Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.

22.Technology Services Controller(Closing Date: 10-10-2023)

About the role:

We have embarked on an exciting digital transformation journey to redesign and reinvent how we digitally interact with our customers.

As a Technology Services Controller, you will be responsible for helping us achieve this ambition through:

• Evaluate and reports on compliance with established Cyber Security policy, processes, procedures, control guidelines and generally accepted industry standards and practices.
• Leading and/or participating in the planning, design, and implementation of cyber security controls in in accordance with applicable OT standards and guidelines.
• Design, evaluate and recommend proven Cyber Security solution in the industry. Work with business and IT team to recommend appropriate cyber security control requirements
• Conduct Cyber Security Risk assessments using established Cyber Security framework to identify cyber risks for mitigation.
• Conduct regular OT vulnerability assessments across OT infrastructure
• Provide risk mitigations and recommendations on OT systems and works with the OEMs for implementation
• Develop content-rich final reports and associated deliverables with results of subject matter expert analyses and improvement recommendations
• Present the results of findings, analysis, and recommendations to stakeholders & senior or executive leadership
• Maintain a broad knowledge of current and emerging state-of-the-art IT/OT network systems technologies, architectures, and products.
• Support the implementation of OT Cyber Security solutions such as Network Intrusion Detection, Endpoint Security Measures, Anti-Malware, Anti-Virus and Remote Access Controls
• Provide Technical deployment, configuration and integration of OT Security technologies within Industrial Control Networks

Qualifications:

About you:

• Bachelor’s degree in a related discipline (Electronics Engineering/ Computer Science)
• With at least 5 years of working experience with Operational Technology (OT) Cyber Security
• ISA or SANS GICSP Certification preferred
• Strong team player with excellent communication skills, both written and oral, be willing to learn and have the ability to interact with staff from the executive level down to technical operational teams.
• Experience with cyber security processes, tools, and technologies and extensive knowledge of best practices regarding their implementation in commercial IT/OT environments.
• Understands how to protect Industrial Control Systems (ICS) and Information Technology systems.
• Ability to conduct high level OT Security assessments, demonstrated hands on ability in SCADA, PLC Configurations and design application software of industrial systems
• Hands on working experience with Endpoint security technologies, Backup, Patching and SIEM tools. Prior experience with multiple Operational Technology (OT) environments to include cyber defenses across ICS, IoT and/or SCADA systems, working in Cloud based IT & SOC environments.
• Knowledge of industry best cyber security practices and standards to include but not limited to the following; NIST Core Security Framework, NIST 800-53, NIST 800-171, NIST 800-82, ISO 2700x, IEC/ISA 62443Experience in conducting ICS/OT site assessments to identify business critical systems and develop effective risk mitigation measures
• Experience in working large OT environments and in a mixed environment of both standard TCP/IP and nonstandard networking protocols

23.Corporate Services Support Assistant(Closing Date: 11-10-2023 )

About the role:

 As a Corporate Services Support Assistant, you will be responsible to liaise, coordinate and manage various administrative functions within Corporate Services, providing administration support for the smooth functioning on a daily basis for the team. You will ensure that Facilities Management System (FMS) is updated.

Accountabilities:

• Act as a key bridge for the team.
• Liaise and support the Facilities maintenance team at site and in the office with maintenance and facilities related activities.
• Creation of work orders in Facilities Management System (FMS)
• Liaising and following up with the team with regards to various support, the team could need from site or from the building owners office.
• Identify system limitations of various FMS modules, compare them with actual on-site scenarios and provide requirements to IT for system enhancement / development. 
• Manage CS Internal IT related tasks which includes but not limited to FAT, UAT and BRD. 
• Drafting of letters / communications for the officers and Managers.
• Accounting, allocating and distributing various devices and systems.
• Preparation of reports for the facilities team at site and within the office.
• Prepare schedule for team to carry out building inspections, preventive maintenance, AC servicing and other maintenance related activities.
• Performs other related duties such as reports and follow ups, as assigned, to ensure the efficient and effective functioning of the work unit.

Qualifications:

About you:

 Qualifications and Experience:

• Bachelor’s degree or Equivalent with minimum 3 years of job-related experience.
• Ideally should have worked in IT Industry or any Corporate Office.
• Should possess Advanced Microsoft office skills.
• Should have good English correspondence skills.

Job Specific Skills:

Essential:

• Should have had experience in coordination.
• Should possess excellent communication skills.
• Should be poised, diplomatic and team player
• Should be motivated, responsible and focused.

Be part of an extraordinary story 

 Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. 

 Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. 

Together, everything is possible 

About Qatar Airways Group 

 Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. 

 So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.