About The Job
InfiniteX has announced its desire to hire customer service professionals within a professional framework that supports remote work and contributes to improving work-life balance. The candidates will meet the following qualifications and details:
- Job Title: Customer Service Specialist.
Job Description
- Respond to customer inquiries via WhatsApp quickly and courteously to ensure customer satisfaction.
- Handle requests and complaints with respect and professionalism to provide excellent service.
- Follow up on shipments and orders and ensure timely delivery.
- Manage returns and record them accurately and organized.
Candidate Requirements
- Previous experience in customer service or a similar field.
- Strong communication skills in Arabic and English.
- Ability to quickly handle situations and resolve problems effectively.
- Fluency in the Saudi dialect and a polite response style.
